@misc{Brugno_Arianna_Analysis,
 author={Brugno, Arianna and D`Apice, Ciro and Dudin, Alexander and Manzo, Rosanna},
 howpublished={online},
 publisher={Zielona Góra: Uniwersytet Zielonogórski},
 language={eng},
 type={artykuł},
 title={Analysis of an MAP/PH/1 queue with flexible group service},
 keywords={queueing system, batch service, multi-rate service, stationary distribution, optimization},
}