Szukana fraza: [Abstract = "The U.S. fast\-food chain Chick\-fil\-A, Inc. has prospered financially and scored multiple rankings at or near the top of its industry by using unconventional management practices, including some that appear to be drawbacks. This paper attempts what previous academic research has not\: a thorough analysis of Chick\-fil\-A`s practices and policies, looking at how they might function as \?success factors\? and how the company has turned apparent disadvantages into advantages."]

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