Object

Title: A queueing system with heterogeneous impatient customers and consumable additional items

Contributor:

Korbicz, Józef (1951- ) - red. ; Uciński, Dariusz - red.

Group publication title:

AMCS, Volume 27 (2017)

Abstract:

A single-server queueing system with a marked Markovian arrival process of heterogeneous customers is considered. Type-1 customers have limited preemptive priority over type-2 customers. There is an infinite buffer for type-2 customers and no buffer for type-1 customers. There is also a finite buffer (stock) for consumable additional items (semi-products, half-stocks, etc.) which arrive according to the Markovian arrival process. Service of a customer requires a fixed number of consumable additional items depending on the type of the customer. The service time has a phase-type distribution depending on the type of the customer. ; Customers in the buffer are impatient and may leave the system without service after an exponentially distributed amount of waiting time. Aiming to minimize the loss probability of type-1 customers and maximize throughput of the system, a threshold strategy of admission to service of type-2 customers is offered. Service of type-2 customer can start only if the server is idle and the number of consumable additional items in the stock exceeds the fixed threshold. Stationary distributions of the system states and the waiting time are computed. In the numerical example, we show some interesting effects and illustrate a possibility of application of the presented results for solution of optimization problems.

Publisher:

Zielona Góra: Uniwersytet Zielonogórski

Resource Identifier:

oai:zbc.uz.zgora.pl:85667

DOI:

10.1515/amcs-2017-0026

Pages:

367-384

Source:

AMCS, volume 27, number 2 (2017) ; click here to follow the link

Language:

eng

License CC BY 4.0:

click here to follow the link

Rights:

Biblioteka Uniwersytetu Zielonogórskiego

Objects Similar

×

Citation

Citation style:

This page uses 'cookies'. More information